Contact information

MOTIZY · CUSTOMER CARE

How to reach Motizy for order questions, product information and support.

Last updated: October 14, 2026

Here to help with your order.

contact@motizy.com
Replies within 1 business day · Monday–Friday, 9 AM–6 PM Pacific Time.

01 Customer support

For questions about an order, a product or our store, email contact@motizy.com.

You can also send a message through our Contact Us form.

Replies within 1 business day

Monday–Friday, 9 AM–6 PM Pacific Time.

02 About an existing order?

Please include the following so we can find your order and understand your concern:

  • Your order number.
  • The email address used at checkout.
  • A brief description of your question or concern.
  • Relevant photos or tracking information, if applicable and available.

For a delivery update, you can also visit Track Order.

03 Business contact details

Trade name: Motizy

Email: contact@motizy.com

Business phone: +1 (863) 866-8868

Business address:

7901 4th St N, STE 300

St. Petersburg, FL 33702

United States

Business operator information is available in our Legal Notice.

04 Helpful information

Shipping Policy — shipping charges, processing and delivery estimates.

Returns & Refunds Policy — order concerns, requests and refunds.

Privacy Policy — personal information and privacy rights.

FAQs — answers to common questions.